Seeing Is Believing! Check Out AdminBase At FIT Show: Stand D31
As the much-awaited FIT Show approaches, Rhonda Ridge of Ab Initio, creator of the installer management system, AdminBase, explains why it’s worth installers taking time out to visit the exhibition, and why some things need to be experienced first-hand.
Sometimes we read about a new product or service in the trade press, and we’re impressed. We promise ourselves we’ll come back to it soon and investigate further, whether that means visiting a website, or picking up the phone to find out more. Unfortunately, the best laid plans can go awry, and we get distracted by the plethora of other jobs we deal with day to day. The task of researching new products slips further and further down the to do list until falling off completely. That’s why trade shows are such a useful investment. You can dedicate time to finding out what’s new, meet people face to face and see the benefits of various products first-hand. Rhonda believes that software is a particularly useful thing to ‘try before you buy’ at a trade show.
Nothing like the real thing
“I can write about our comprehensive installer management system, AdminBase, all day long because it has so many benefits to offer installers and I know how much it can help their day to day lives. However, the brain processes visual images 60,000 times faster than text, so I want to get the product in front of people too. There is nothing like experiencing the real thing and navigating your way through a piece of software yourself, to understand its benefits. That’s why we’ll be offering live demonstrations on a one-to-one basis to visitors on stand D31 throughout the show, either in planned appointments, or for those wandering over to see us on the day. There will also be a knowledgeable team on hand to answer any questions while visitors explore.
“AdminBase has so many clever facets to it, all offering different time saving benefits or improved efficiencies, that it is best to see it in action. For example, our Customer Portal is a self-service tool that helps installers keep their customers up to date with the progress of their order. Imagine reducing or even eliminating all those calls from consumers chasing their install date, enquiring about payment deadlines, or even reporting service issues after the project is completed. But fitters need to be confident that the software they’re offering up to their customers, is easy to use. Which they will be as soon as they experience it themselves.
The devil is in the detail
“Similarly, the My AdminBase Diary App is a great way for installers to keep track of all appointments. We’ll be showing fitters how appointments can be viewed as a list or in a calendar format, to make it quick and easy to use, and how they can attach documents and photos to each appointment so that everything is kept in one place. Again, the time-saving benefits of having one central place for all information relevant to each appointment, shouldn’t be under-estimated. Users of the App can also phone, text, or e-mail directly from the appointment log and can even collect a sign off signature from the client where relevant.
“The entire system has been designed with detailed knowledge of the day to day running of an installation business. That means every niggle and time-consuming action that used to slow installers down and remove focus from the core activities of the business, has been eradicated. Installers can access an abundance of data immediately on a home screen consisting of any type of chart or text to make it easy for them to view at a glance. They can keep track of sales teams or installations on Google Maps within the system, and they can view Lead and Contract checklists as a dashboard so they can identify any problems quickly and easily.
“AdminBase has already proved incredibly popular with installers across the UK because it is an all-encompassing solution, but we’re looking forward to demonstrating the system in its entirety to more fitters at the show. As well as live one-to-one demonstrations, we’ll have a rolling video of the system on the stand, so passers by can see how it works and what an extraordinary difference it could make to their business.”
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