Service App Features

Organise Your Process

Our Service App makes it easy for your Service Engineer to carry out service calls effectively. Explore the features of this fully integrated app.

Retrieve & Record Info

Information on previous work and service calls can be accessed with ease. The Service Engineer can also record data like parts required and work completed.

Schedule Follow-Ups

From within the Service App, your Service Engineer can create follow up appointments for returning to fit parts that were ordered.

Update Customers

All details that are recorded from the service call are automatically emailed to the customer with a signature of completion.

Connect to AdminBase

All service call details are logged in AdminBase and full details are also sent to the service engineers’ device.

Service App Integration

Intelligently Connected Throughout

Each of our apps are designed to work in harmony with the AdminBase CRM. This means that any and all data can be passed between AdminBase and the Apps, helping you get the most out of this truly unique system.

  • Receive live updates to the Apps as appointment are made in Adminbase
  • Work offline and update AdminBase when internet is available
  • Upload and annotate images and attach them to leads or contracts
  • Use different apps for each offsite functions
  • Customise App forms to your requirements, including risk management and Covid precautions
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AdminBase has been a fantastic addition to our business. The current COVID situation has also proved to us the value of the software.

Our team are now working from home using the cloud version as if they were sat in the office.

The scheduling of appointments, both for the sales and installation teams is now all in one place and the efficiencies we are getting are beyond our initial expectations!

Coupled with the ability we now have to give our customers up to date and timely information and the level of support offered we would most definitely recommend using this software.

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